Founded eight years ago as Ephraim Business Systems Ltd, and now incorporated as Ephraim Business Solutions Ltd, our company has grown to be recognized as a dynamic customer-focused organization with a reputation for service. The management of the company set out to create value through the provision of better customer focus and service.
EBSL is determined to be a leading cost-effective integrator and solution provider of ICT solutions in East Africa. We specialize in the provision of core information and communications technology systems including networking and cabling, supply of brand name computing platforms and peripherals and the integration of diverse systems into a
seamless computing system. We also provide after sales support under Service Level Agreements incorporating a service help desk facility. We are a company managed by experts in the industry. Our experience past and present involves working with state of the art industry approved development tools. We further pride ourselves in service delivery, prompt response to issues and client interaction.

We enable our customers, the providers and buyers of hardware, software, and services, to fully achieve their existing potential and to translate their new business ideas into reality.

 

This naturally includes excellent and personal service as well as competence and competitiveness. Our aim is to build long-term business partnerships on which our customers can rely. To achieve this goal, we live and work according to our business philosophy:

  • We provide more customer benefit than our competitors
  • We only promise what we can deliver
  • We are personally committed to every single customer
  • We cultivate long-term partnerships
  • We measure ourselves against the zero-error principle

 

Our company goals

  • To be the number one or two in ICT distribution in all countries where we are active.
  • To increase our sales revenue and profitability by continuous growth.
  • To secure our cost-leadership by constant process optimization.
  • To access the largest possible number of customers and achieve their highest-possible satisfaction.
  • To offer our business partners greater benefits than comparable competitors with innovative services.
  • To be the leading distribution partner of all vendors with which we work.
  • To be the most attractive employer, since our employees are the key to our success.
  • To always be a reliable, socially oriented, and ecologically responsible company in everything that we do.

As a committed business partner, our top priority is to provide benefit to our customers – our vendors, specialist distributors, re-sellers and retailers